If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.
Users can cancel and request a refund for the rest of their subscriptions in just a few steps in their account dashboard. Please check the table below for how the refund calculations are done.
How do refund calculations work?
*This policy does not apply to reseller plans. Reseller plans are nonrefundable.
SUBSCRIPTION PERIOD
1 MONTH
3 MONTH
6 MONTH
12 MONTH
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 1-21 DAYS = €5.00
WITHIN 1-15 DAYS = €15.50
WITHIN 1-15 DAYS = €25.50
WITHIN 1-15 DAYS = €45.50
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 22-30 DAYS = €0
WITHIN 16-45 DAYS = €10
WITHIN 16-45 DAYS = €20
WITHIN 16-45 DAYS = €40
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 46-60 DAYS = €5
WITHIN 46-60 DAYS = €15
WITHIN 46-75 DAYS = €35
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 61-90 DAYS = €0
WITHIN 61-90 DAYS = €10
WITHIN 76-90 DAYS = €30
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 91-120 DAYS = €5
WITHIN 91 -120 DAYS = €25
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 121-150 DAYS = €2
WITHIN 121-180 DAYS = €20
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 151-180 DAYS = €0
WITHIN 181- 240 DAYS = €17
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 241-300 DAYS = €6
REFUND REQUEST TIME = REFUND AMOUNT
WITHIN 301-360 DAYS = €0
We also strive to make sure our customers don’t get stuck or give up on the process. If you are having any issues at all please Contact us. We are a full-service provider and help with everything from ordering to installation.
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